Shipping policy

Last updated: 10 October 2026

We ship within mainland France only. If you are outside mainland France, we cannot process your order at this time. We would rather be clear about that than accept an order we cannot fulfil.

Processing time

Orders are prepared within 1–2 business days. This applies to orders placed on business days. Orders placed on weekends or public holidays begin processing on the next business day.

Delivery time and carriers

Once your parcel leaves our warehouse, delivery within mainland France takes 3–5 business days. We use Colissimo, Chronopost, and Colis Privé. The carrier assigned to your order depends on the size, weight, and destination of the parcel. You will receive a tracking number by email when your order is handed to the carrier.

Shipping cost

Shipping is free for all orders delivered within mainland France. There is no minimum order value and no handling fee added at checkout.

If your parcel is delayed or lost

If your parcel has not arrived within 7 business days of dispatch, contact us at info@fabriqueliving.com or call +33 4 78 89 26 26. We will open an inquiry with the carrier on your behalf. Our support hours are Monday to Friday, 9:00 AM – 6:00 PM CET.